Delivery & Collection Information
UK Delivery Options
• Standard Delivery: 3-5 working days (£4.95 or free over £50)
• Next Day Delivery: Order by 7pm (£6.95)
• Click & Collect: Free from select stores (ready in 1-3 days)
International Delivery
• EU: 3-7 working days (£14.95)
• Rest of World: 5-10 working days (customs fees may apply)
Order Processing
• Dispatched within 1-2 working days
• No dispatch on weekends/bank holidays
• Delays possible during peak seasons
Tracking Your Order
You’ll receive:
- Order confirmation email
- Dispatch notification with tracking
- Delivery update from the courier
Important Notes
• Signature required for high-value orders
• Check items upon delivery
• Address changes must be requested before dispatch
Returns & Refunds
• 30-day return policy (unused items)
• Free UK returns (exclusions apply)
• Refunds processed within 5-7 days
FAQs
• Can I change my delivery address?
• What if I’m not home for delivery?
• How do I track an international order?